Protecting Retail Workers When Every Second Counts
Retail workers face increasing workplace violence and theft confrontations. Late-night shifts and closing duties leave workers vulnerable. Store managers lack discreet emergency alert systems.
The safety of your retail team is non-negotiable. In a world of increasing uncertainty, you need a reliable way to protect them from threats, especially when they are most vulnerable.
Activate Silently
Employees can trigger a silent alarm via voice command, smartphone, or smartwatch, alerting our 24/7 response team without escalating the situation.
Instant Video Verification
Our response team instantly accesses live video to assess the situation, providing critical information to law enforcement.
Real-Time GPS Tracking
We track the employee's location in real-time, ensuring help arrives exactly where it's needed, as quickly as possible.
Quick Answer
MySentry provides a silent panic alarm system designed for retail environments. It allows employees to discreetly signal for help, provides a live video feed to a 24/7 response team, and tracks the employee's GPS location to ensure a fast, accurate emergency response.
How MySentry Works: Verified Facts
50% Reduction in staff turnover
Our solution helps reduce staff turnover due to safety concerns.
Peace of mind for the entire team
"MySentry has given our team peace of mind. Knowing they have a direct line to help has made a huge difference." - Store Manager, National Clothing Retailer
How It Works
- Silent Panic Alarm: A discreet alert system that can be triggered from multiple devices without alerting the aggressor.
- 24/7 Live Video Response: Our professional monitoring team verifies the emergency through live video and dispatches help immediately.
- Real-Time GPS Location: Pinpoint location tracking ensures that first responders can find your employees without delay.
What Happens After an Alert
Immediate Professional Response: Within 2 minutes of an alert, our trained response team is engaged, assessing the situation and coordinating with emergency services.
De-escalation and Support: Our team provides guidance and support to the employee while help is on the way, aiming to de-escalate the situation whenever possible.
Comprehensive Incident Reporting: After the event, you receive a detailed incident report, including video evidence, to assist with internal reviews and law enforcement.
Setup and Requirements
Device Compatibility
Compatible smartphone or smartwatch for each employee.
Permissions Needed
User consent for location and camera access during emergencies.
Connectivity
Stable internet connection for video streaming.
Limitations
Service availability may vary based on local conditions.
Best For
- Retail associates working in high-traffic or high-risk areas.
- Store managers needing a reliable way to protect their team.
- Gas station attendants, especially during late-night shifts.
- Luxury boutiques concerned with targeted theft.
Not Ideal For
- Businesses without a physical retail presence.
- Companies seeking a traditional, audible alarm system.
Key Takeaways
- Discreet and Effective: MySentry's silent alarm empowers employees to get help without putting themselves in greater danger.
- Faster Than a 911 Call: With live video verification, we provide first responders with the context they need to act faster and more effectively.
- Designed for Retail: From silent alarms to GPS tracking, every feature is designed with the unique challenges of the retail environment in mind.
Frequently Asked Questions
Get Started in Minutes
Three simple steps to 24/7 peace of mind.
Sign Up for Free Trial
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Set Up Your Account
Create your profile and download the MySentry mobile app.
Use MySentry
Activate protection and start using safety features immediately.