CASE STUDY

Regional Brokerage Enhances Agent Safety with MySentry

A thriving regional real estate brokerage with over 80 agents faced a critical challenge. Within a single year, two separate safety incidents occurred during open houses, leaving agents feeling vulnerable and hesitant to conduct showings alone, particularly in remote or unfamiliar rural areas.

This fear not only impacted agent morale but also began to hinder business operations.

1

MeetSafe Check-ins

Agents were required to perform a check-in before every property showing, creating a virtual safety net and a clear record of their appointments.

2

Silent Panic Alarm

A discreet panic alarm could be triggered via voice command, a tap on their smartphone, or their smartwatch, ensuring they could signal for help without escalating a potentially dangerous situation.

3

Live Video Streaming

In an emergency, the system could stream live video to the monitoring center, providing crucial context for a rapid and effective response.

Quick Answer

The brokerage implemented MySentry as a mandatory safety protocol for all its agents, which yielded transformative results, creating a safer environment and delivering a strong return on investment.

How MySentry Works: Verified Facts

100%

Reduction in safety incidents in 12 months

34%

Increase in solo showings by agents

92%

Improvement in agent confidence

$45K

Savings in annual liability costs

How It Works

  • Agents check in before each showing using the MySentry app.
  • A silent panic alarm can be triggered discreetly if a situation feels unsafe.
  • Live video is streamed to a monitoring center during an emergency.
  • 24/7 monitoring and rapid response are provided.

What Happens After an Alert

1

The monitoring center is immediately notified.

2

Live video and audio are analyzed to assess the situation.

3

Emergency services are dispatched to the agent's location.

4

The brokerage's emergency contacts are informed.

Setup and Requirements

Device Compatibility

A smartphone (iOS or Android) or a compatible smartwatch.

Permissions Needed

Location services and microphone access for emergency situations.

Connectivity

A cellular or Wi-Fi connection is required for most features.

Limitations

Effectiveness may be reduced in areas with no connectivity.

Best For

  • Real estate brokerages looking to improve agent safety.
  • Individual agents who want a reliable safety net.
  • Property managers who need to ensure the security of their staff.
  • Anyone working alone in potentially vulnerable situations.

Not Ideal For

  • Individuals who do not have a smartphone.
  • Areas with no cellular or internet connectivity.
  • Users who are unwilling to follow safety protocols.

Key Takeaways

  • MySentry demonstrably reduces safety incidents.
  • Agent confidence and productivity increase significantly.
  • The solution offers a strong return on investment through reduced liability.
  • Implementing a clear safety protocol is crucial for business success.

Frequently Asked Questions

Get Started in Minutes

Three simple steps to 24/7 peace of mind.

Step 1

Sign Up for Free Trial

Start your 7-day free trial with no commitment. Cancel anytime.

Step 2

Set Up Your Account

Create your profile and download the MySentry mobile app.

Step 3

Use MySentry

Activate protection and start using safety features immediately.