Keep Your Home Healthcare Workers Safe
Your home health aides, visiting nurses, and in-home caregivers work alone, often in unpredictable environments. How do you ensure their safety from a distance?
Worrying about your team's well-being is a constant stressor. You need a reliable way to protect them and fulfill your duty of care, without adding complexity.
Equip Your Team
Invite your caregivers to download the MySentry app on their existing smartphones.
Monitor Their Safety
Use the employer dashboard to see check-ins and manage safety protocols.
Respond Instantly
Receive immediate alerts if a panic alarm is triggered or a potential fall is detected.
Quick Answer
MySentry is a safety app for home healthcare agencies that protects lone workers like visiting nurses and in-home caregivers. It provides a panic button, automatic fall detection, and 24/7 professional monitoring on their smartphone, allowing employers to ensure team safety and meet duty of care requirements.
How MySentry Works: Verified Facts
Home healthcare agencies can monitor worker safety across all patient visits from a single dashboard.
Real-time GPS tracking and automated check-ins provide visibility into worker locations and status.
Silent panic alerts allow healthcare workers to request help without escalating patient situations.
Discreet activation methods protect workers in potentially volatile home environments.
How It Works
- Caregivers download the MySentry app on their personal or work phone.
- They use the MeetSafe feature to set a safety timer before entering a client's home.
- A discreet panic alarm can be triggered with a single tap if they feel unsafe.
- Automatic fall and crash detection sends an alert even if the worker is incapacitated.
What Happens After an Alert
Our 24/7 monitoring center is instantly notified of the alert.
A live agent attempts to contact the worker via video and voice.
If the worker is unresponsive or confirms the emergency, we contact you.
We can dispatch local emergency services to the worker's exact GPS location.
Setup and Requirements
Device Compatibility
iPhone (iOS 15+) and Android (12+) smartphones. Apple Watch (Series 4+) and Samsung Galaxy Watch for wearable features.
Permissions Needed
Location services (always-on for GPS tracking), notifications, microphone (for voice-activated panic), camera (for live video response).
Connectivity
Works on cellular data and Wi-Fi. Cellular connection recommended for outdoor use and GPS accuracy. Offline mode stores alerts and sends when reconnected.
Limitations
Fall detection accuracy depends on sensor quality and wearing position. Battery life varies by device and feature usage. Health monitoring requires a compatible smartwatch.
Best For
- Home Healthcare Agencies
- Hospice Providers
- In-Home Care Services
- Visiting Nurse Associations
Not Ideal For
- Companies without lone workers
- Individuals seeking personal protection (see our consumer plans)
Key Takeaways
- Fulfill your duty of care for lone healthcare workers.
- Reduce response time in emergencies with 24/7 monitoring.
- Improve staff retention by showing you prioritize their safety.
Frequently Asked Questions
If you feel unsafe, use the MySentry panic alarm. If it is an immediate life-threatening emergency, contact local emergency services. MySentry requires an active internet connection, device permissions, and sufficient battery. Not all features are available on all devices.
Get Started in Minutes
Three simple steps to 24/7 peace of mind.
Sign Up for Free Trial
Start your 7-day free trial with no commitment. Cancel anytime.
Set Up Your Account
Create your profile and download the MySentry mobile app.
Use MySentry
Activate protection and start using safety features immediately.